Green screen video: what to do

If you see a green screen when you watch a video online, instead of what it should be, here is a simple instruction on what to do and how to fix the problem. Most likely, you have come across the situation itself when playing online videos through a flash player (for example, this is used on a contact, it can be used on YouTube, depending on the settings).

In total, we will consider two ways to fix the situation: the first is suitable for users of Google Chrome, Opera, Mozilla Firefox, and the second is for those who see a green screen instead of video in Internet Explorer.

Table of Contents

Fix green screen when watching online videos

So the first way to fix the problem, which is suitable for almost all browsers, is to disable hardware acceleration for Flash Player.

How to do it:

  1. Right-click on the video, instead of which a green screen is displayed. 
  2. Select the menu item "Settings"
  3. Uncheck Enable hardware acceleration 

After making the changes and closing the settings window, reload the page in the browser. If this did not help to eliminate the problem, the methods here may work: How to disable hardware acceleration in Google Chrome and Yandex Browser.

Note: Even if you are not using Internet Explorer, but the green screen remains after these steps, follow the instructions in the next section.

Also, there are complaints that nothing helps to solve the problem for users who have AMD Quick Stream installed (and have to uninstall it). Some reviews also say that the problem can appear when running Hyper-V virtual machines.

What to do in Internet Explorer

If the problem described occurs when watching a video in Internet Explorer, you can remove the green screen by following these steps:

  1. Go to Settings (Browser Options)
  2. Open the "Advanced" item and at the end of the list, under the "Graphics Acceleration" item, enable software rendering (that is, check the box).

Also, in all cases, it can recommend that you update your computer's video card drivers from the NVIDIA or AMD official website; this can fix the problem without having to disable video graphics acceleration.

And the last option, which works in some cases, is to reinstall Adobe Flash Player on the computer or the entire browser (eg Google Chrome) if you have your own Flash Player.