How to fix error 0xc00d36c4 in Windows 10

The media playback error most often occurs when opening video/audio in applications such as Windows Media Player, Movies and TV, or Groove Music. The most common causes of the problem with the code 0xc00d36c4 are the copy protection of the content being played and the lack of the necessary codecs in the system, less often the problem is caused by problems with the physical medium and damage to the file itself. .

Method 1: Use a third-party player

The easiest and most obvious way to solve this problem is to use a third-party player, giving preference to the most popular programs: VLC, KMPlayer, PotPlayer or GOM Player. They already include all the necessary codecs, capable of decoding even those video formats that are not widely available.

More information: Video viewers

The same goes for audio players. Use AIMP or any other alternative to standard software.

Read more: Applications to listen to music on Android.

Method 2: Installing Codecs

You can also download and install additional codec packs, such as the K-Lite codec pack. There are four versions available on the developer's website, and we recommend that you install "Standard". o "Full". The game is installed as a normal program, you do not need to change the installation settings.

However, if desired, the codec pack can be configured. The basic setup procedure for K-Lite Codec Pack is at the link below.

Further information: Ways to reset network settings in Windows 10

Method 3: Disable copy protection

By default, in Windows Media Player, content copied from external devices is copy-protected, making it impossible to play in other programs. To prevent this, disable the copy protection feature in WMP.

1. Open Windows Media Player, right-click the control bar below the window title bar, and select from the context menu "Service". → «Parameters».
2. In the settings window, go to the tab Rip music from CD tab and uncheck the box “Copy-protected music”if such option is available.
3. Save the configuration.

Method 4: Move the files

When you get error code 0xc00d36c4 when opening audio/video from external media, try moving them to your internal hard drive. If this doesn't resolve the issue, add the media files to the app's library by dragging them to the playlist pane.

Method 5: Restart the player

If an error occurs when playing a video in the player «Cinema and TV» or another universal program, it cannot be ruled out that the failure is due to a failure of the application itself. In this case, restarting the player should help.

1. Open the application «Settings»Ir a «Applications and features» and select the media player you want to reset from the list. press the link "Advanced configuration".
2. In the next window, press the button "Fix". o "Reset". and confirm the action.

Lastly, the playback error 0xc00d36c4 can be caused by a corrupt media file itself or a bad reformat. If the file does not play in other players or plays with errors, please download it from an alternative source.