How to fix "error code 963" in the Play Market

How to fix "error code 963" in the Play Market

If when using the Play Market application store you find "Error 963"Do not be alarmed, it is not a critical problem. It can be solved in several ways, which do not require a lot of time or effort.

How to fix error 963 in Play Market

There are several options to solve the problem in question. After fixing the annoying error, you will be able to continue using Play Market as normal.

Method 1: Disconnect the SD card

The first reason "Error 963".The error can be, curiously, a flash card present in the device, to which an installed application has been transferred that needs to be updated. Either it has malfunctioned or there has been a system failure that affects its correct display. Return the application data to the device's internal memory and proceed with the next steps.

    1. To check if the card is involved in the problem, go to "Settings". in the article "Memory"..
    2. Click on the corresponding line to control the unit.
    3. To disconnect the SD card without unmounting the device, the next step is to select "Expel"..

  1. After that, try to download or update the application you want. If the error disappears, after the download has completed successfully, retry "Memory".press the name of the SD card and, in the window that appears, press "Connect"..

If these steps don't work, move on to the next method.

Method 2: Clear the Play Market cache

Temporary files from Google services stored on your device after previous visits to the Play Market may also cause an error. When you visit the app store again, they may conflict with the server that is currently running, causing an error.

    1. To clear the accumulated app cache, go to "Settings". of the device and open the tab "Applications"..

  1. In the list that appears, find the item "Game Market". and tap on it.
  2. If you have a gadget with Android 6.0 and higher, tap on "Memory".after which "Clear cache." и "Restart"., confirming your actions in the pop-up messages about the deletion of information. For Android users below version 6.0 these buttons will be in the first window.
  3. After that, do a reboot of the device and the error should go away.

Method 3: Uninstall the latest version from Play Market

The latest version of the app store, which may not have installed correctly, may also be causing this error.

  1. To remove the updates, repeat the first two steps of the previous method. Then in the third step, click the button "Menu". at the bottom of the screen (in the interface of devices of different brands, this button may be in the upper right corner and look like three dots). Then press «Delete updates»..
  2. Then confirm the action by pressing the button "OKAY"..
  3. In the window that appears, agree to install the original version from Play Market by clicking "OK" BUTTON..
  4. Wait for it to be removed and restart your device. After power on, if you have a stable internet connection, the Play Store will download the current version itself and allow you to download apps without errors.

When we are faced with downloading or updating an app in the Play Market with "Error 963".Now you can easily get rid of it using one of the three methods we have described.

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