One of the most common recent errors on Android phones when downloading or updating apps on the Play Market is DF-DFERH-01 Server Data Retrieval Error with "Repeat" button, which usually doesn't fix anything.
This instruction details the ways to fix DF-DFERH-01 error on your Android phone, one of which might work for you. I recommend that you do not skip the steps, even the ones you have already done (such as clearing the cache), but act in the suggested sequence. The error in its essence does not differ from another similar one: Error RH-01 when receiving data from the server in Android.
Table of Contents
- 1 Check if the DF-DFERH-01 error is caused by third-party application or network problems
- 2 Clear cache, data and remove updates from Play Market
- 3 How to reset Google account on Android to fix error DF-DFERH-01
- 4 Checking the permissions of Play Market and other applications
- 5 Install the latest version from Play Store
Check if the DF-DFERH-01 error is caused by third-party application or network problems
Before proceeding with the following method to fix the error in question, I recommend that you check it out:
- Does the error appear if you connect the phone to a different network? For example, if you are connected via Wi-Fi, connect via the mobile network and vice versa.
- I get the error if Android is restarted in safe mode.
More on the last point: after restarting the phone in safe mode, all third-party applications are disabled, including those that can affect the connection of Play Market with the servers.
If the Play Market apps are installed in safe mode without DF-DFERH-01 error, it can be assumed that some additional apps on the phone are to blame, most of the time they are: antivirus and other protection tools from Android, programs to clean the phone memory, VPN, any download accelerator and work, ad blockers. Warning: If you configured the VPN yourself in the connection settings, safe mode will not remove these settings, and may cause the error described. Try removing the VPN from your settings.
In case everything works in safe mode, restart your phone in normal mode and disable all those third-party apps one by one until you identify the one that is causing the error.
Clear cache, data and remove updates from Play Market
This step is skipped by many people and they write that it "never helps", however I recommend taking the following steps to fix the DF-DFERH-01 error. The screenshots are given from pure Android, on your phone the interface and the configuration path may be slightly different, but the logic is the same:
- Go to Settings - Applications (or Applications and notifications - Show all applications on Android 10 and 9 pure). In the application list, search for Google Play Market.
- Tap on Play Market and, if the buttons are present, tap 'Clear cache' and 'Clear data'. If the buttons are not present, press 'Storage', then press 'Clear storage' and 'Clear cache'.
- Then restart Play Store and check for error DF-DFERH-01.
- If the error still appears, go to the Play Market application settings again, click "Disable", and when prompted to remove updates or "install the original version of the application", reply "OK ».
- After removing the updates, click "Activate" in the application settings, launch the application and test it. You may also have to wait for the app to update.
If the above doesn't work, repeat the same steps for the Google Play Services (or Google Play Services), Google Services Framework, and Downloads apps. To display the last two applications in the list, you must activate the system applications (usually in the menu button at the top right of the screen).
How to reset Google account on Android to fix error DF-DFERH-01
Another method of solving the error "Error receiving data from server DF-DFERH-01" is to reset the Google account on the phone. To do this, follow the steps below (important: You must know the password of your Google account to perform the steps described, otherwise it may not be recoverable):
- Go to Settings - Accounts - Google (if this subsection does not exist, simply select your Gmail account from the list).
- Click Remove account.
- After removing the account, add the same Google account again.
After adding it, check if the problem is resolved. More information on how to delete an account and video: How to delete a Google account on your Android phone.
Checking the permissions of Play Market and other applications
Note: Setting items for the methods described below may not be available on some versions of Android and some brands of phones. Just in case, if you can't find the item you need, use your phone's settings search.
In the data transfer settings of the Google Play Market and Google Play Services applications, check if background data transfer and unlimited data transfer are enabled.
Also, in the advanced settings of the application (if such item is present in your Android version), check if "Change system settings" is disabled (it must be enabled for these applications).
Install the latest version from Play Store
If the applications in the Play Market are not downloaded and updated, reporting the error in question, try manually downloading the latest APK from the Play Market (Google Play Store if you search in English), from a third-party application site (more details: how download APK apps from Play Market and third-party sources). For example, the latest version is always available on apkpure.com/google-play-store/com.android.vending
After downloading the APK file, you will have to give permission to install it, install it and check if the download and update of the applications works now.
Finally, just in case, an additional instruction of a more general nature: What to do if you cannot download applications from the Play Market on Android. Also note that on some Android emulators, on old Android versions (at the time of writing - 4.4 and earlier), as well as specific Chinese phones any correction method may not work.